Website SHOFCO
SHOFCO Overview
Shining Hope for Communities (SHOFCO) is an internationally recognized grassroots organization that unlocks the potential of urban slum dwellers to lead hopeful and fulfilling lives. SHOFCO disrupts survival mode by providing critical services including health care, clean water, education, and economic empowerment; and linking these efforts to a community-led advocacy platform. SHOFCO currently impacts over 2.4 million people across 17 urban slums in Kenya and is the largest employer in Kibera. SHOFCO is a trusted name and service provider in Kibera with a 10-year track record. For more information, please visit www.shofco.org
Job Overview
To be responsible in integrating and mainstreaming gender across the crisis response interventions in the slums and provide expert advice on this to the respective field offices.
Location –Kwale, Transzoia, Bungoma, Machakos, Nakuru and Meru
Rank – Program Officer
Department – Gender and Inclusion
Reports to – Regional Lead
Direct Reports –Gender and Inclusion Senior Case workers
Work Pattern/Hours – Monday – Friday | 8.00 AM – 5.00PM
Key Responsibilities / Duties/ Tasks
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- Provide professional and confidential services to survivors of GBV, grounded in the comprehensive, survivor-centred case management approach.
- Monitor survivor’s/ client information through accurate data entry through Commcare system and ensure confidential and safe storage.
- Support the maintenance of SHOFCO’s case management system by maintaining client confidentiality and adherence to Case management protocol.
- Participate in the development of case management monitoring systems and help to ensure that senior caseworkers utilize these systems correctly and consistently.
- Supervise and provide training, mentorship, and other technical support to senior caseworkers.
- Provide leadership and guidance regarding psychosocial and outreach activities to all senior caseworkers to ensure all programme activities meet best practice standards.
- Develop and implement clear project activities workplan, plan champions trainings, GBV leaders meetings, and ROC Sessions with senior caseworkers adequately and ensure quality.
- Develop and maintain effective working relationships with relevant stakeholders including community leaders and other implementing partners.
- Support trainings to caseworkers and other staff to ensure they develop skills on GBV that meet best practice and is able to respond to the complex needs of the situation.
- Conduct a mapping of community resources and select key structures for training and support to drive their involvement in GBV programming in the slums.
- Build effective referral pathways and provide linkages for quality service delivery- Legal, Police, Gender recovery Centers amongst others.
- Develop a sound advocacy plan on community led and community based GBV /child protection Programming.
- Strengthen and maintain networks with community leaders, women leaders, and service providers.
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Education Qualifications
Academic Qualification:
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- Bachelor Degree in Gender studies, Law, Political Sciences, Social Sciences or related field
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Professional Qualification:
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- Higher diploma in counselling and/or psychology.
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Other required qualifications (unique/job specific):
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- Minimum 5 years of direct psychosocial/counselling experience with a reputable agency; experience working with survivors of violence
- Clear understanding of gender, abuse of power, and issues surrounding violence against women
- Experience in participatory techniques and community mobilization
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Functional Skills:
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- Examining information
- Making decisions
- Taking action
- Articulating information
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Behavioral Competencies/Attributes:
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- Interacting with people
- Understanding people
- Generating ideas
- Empowering individuals
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Key Performance Indicators
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- Percentage growth in number of GBV cases handled in all communities of operation every reporting period
- Percentage reduction in GBV cases in communities where SHFCO serves as a result of community sensitization and advocacy initiatives rolled out
- Number of training, mentorship initiatives and other technical support provided to caseworkers and gender coordinators
- Number of effective working relationships with relevant stakeholders including community leaders and other implementing partners
- Level of attainment of goals set out in advocacy plan on community led and community based GBV Programming
- Number of community outreach initiatives with caseworkers, based on case trends and ongoing needs of women and girls
- Timely quarterly reporting on SHOFCO’s gender program activities and impact
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Disclaimer
SHOFCO does not charge any fee at recruitment process, as the process is free and fair
SHOFCO has zero tolerance to safeguarding and Protection concerns including protection from Sexual exploitation, abuse and harassment, and from any kind of harm
SHOFCO is committed to upholding Gender Equality, Diversity and Social inclusion.
All people are encouraged to apply, including those living with disabilities
Please note; If one is shortlisted for the interview, upon successful application, they will be required to come with a certificate of good conduct, and due diligence will be done before any offer of employment.
How to Apply
- We are an equal opportunity employer and value diversity in our organization, all interested applicants should send their applications together with a detailed Cover letter and CV to recruitment@shininghopeforcommunities.org with a clear subject line “Program Officer – (Location Applying for)”. Female candidates are highly encouraged to apply. Only shortlisted candidates will be contacted. Applications should reach us no later than 5th March 2025.
To apply for this job email your details to recruitment@shininghopeforcommunities.org